Try again. We are absolutely thrilled to read that you thoroughly enjoyed your stay experience with every aspect being in line with your expectations. Join us on our Green Journey. No spa etiquette was enforced. WiFi is available in all areas and is free of charge. the hotel restaurant in the ground floor was great , waiters were friendly and attentive emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Select dates to see this property's availability and prices, Food: Please rest assured that your comments regarding the service provided by our team, as well as the level of upkeep, are being addressed. First of all the beds were broken and missing wood slats on the girls kids beds. 2-star hotels from $51 and 3 stars from $107. This property has taken extra health and hygiene measures to ensure your safety is their priority, Browse questions from guests for anything extra you want to know about the property, The property usually replies within a few days, Facilities of Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. When they rushed us out we noticed multiple other families enjoying their breakfasts, we found this obnoxious. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. While we are pleased about your compliments towards our team and we are glad that you appreciated the location of our hotel, we are very sorry and concerned about your comments regarding the lack of action from our side after you reported the issues you were experiencing with hot water. The spa said they would email her a confirmation. As the rooms get bigger, the living area increases, as does the amount of lounge furniture. Built in 1904, the upper-middle-range, 85-room Excelsior Palace Hotel is surrounded by lush Mediterranean gardens with charming Moorish exteriors and terra cotta terraces that overlook the stunning Ionian Sea. Indulge in the unique Private Spa Suite, an exclusive refuge for wellness. Dear Guest, The room looked like it was trying to emulate the vibe and ambiance of the Four seasons, but it failed in this aspect. The fixtures in the bathroom were not working properly. You're welcome to bring your furry friend along as our rooms are pet friendly. The host did not care. Downstairs theres a lobby bar, a Mediterranean restaurant, and an on-site florist. Panoramic suites feature a spectacular large sliding panel with beautiful photos of the historic hotel faade. Welcome to Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan A 5-star luxury escape in Milan. Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan. Right outside Milan Centrale (1-2 min walk, literally right there), Milan's main train station. The delicious breakfast buffet, lunch and dinner are served on the terrace of the Terrazza Gallia restaurant and bar. The location was excellent. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Does Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan have airport transportation? I would not pay more than $300 per night to stay here. At the lounge bar guests can enjoy a mixology experience. We felt the staff at the four seasons on our spa day were nicer even though we werent even staying at their hotel. ", "Art Nouveau icon with Liberty-style interiors. Please note that all Special Requests are subject to availability and additional charges may apply. Editors note: Hotel information is updated periodically. The 1000-m Shiseido spa and a rooftop restaurant are at guests disposal. Its has great shopping, restaurants and entertainment. Gianrico Esposito General Manager, Anniversary visit - subpar in terms of room condition & service was generally a miss. Treat yourself to a facial, a body scrub, or a manicure/pedicure at the onsite spa. Nestled on the ground floor it offers an exquisite buffet with homemade pastries stating it as one of the best breakfast in Milan. I love the location as it steps away from the Milano Centrale station. Everything. I had mentioned yet again we already made an appointment at the spa. Maximum 8 guests per room. Escape for a while with a monthly stay in Gilbert. No email came. We truly wish your experience here at the Excelsior Hotel Gallia was most enjoyable and while we understand that the above has put a negative spin on your overall impression of our hotel and our apologies may not change it, we do hope that in the future you might consider returning to stay with us again. Excelsior Hotel Gallia, a Luxury Collection Hotel comes in at #10 in Milan with accolades from 6 reviews like Forbes Travel Guide, Travel + Leisure and Oyster. You can only leave a review within 28 days after check-out. the hotel staff were so helpful It is wonderful to read that you had an all round enjoyable experience and that our team made you feel looked after throughout your stay. Disclaimer: This content was accurate at the time the hotel was reviewed. Something went wrong please try again later. Conference centre main entrance is accessible via conference centre entrance, that is connected to the main one by dedicated elevator. No extra charges. Both hotels are praised by expert reviewers. Yes, dry cleaning and laundry service are offered to guests. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Location 4.5. Every bus and train you need to travel anywhere in Milan (or the country for that matter) is literally right outside, footsteps from your hotel room. Value 4.1. business travel features to the top of the filter menu so you can find them faster. We lacked and longed for absolutely nothing because it was all forethought out by Excelsior. We are happy that you would stay with us again; hopefully we will have the opportunity to welcoming you back in a very near future. We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Concierge Travel Tips We only stayed one night but it was perfect! View All 199 Photos . 1 Room, Rooms, 1 Adult Adults 1 Children. As an alternative, thePark Hyatt Milano has a similar classic-meets-modern look with a more central location, thought rates can be higher. Press the question mark key to get the keyboard shortcuts for changing dates. Credit. A total of 1594 have reviewed the Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan, giving it a rating of 4.5, on a scale of 1-5. they would always just call the shuttle for us when we wanted it. Dear 'Morriosity' Thank you very much for having stayed with us and for taking time to share your review here on TripAdvisor. The beds were comfortable and we appreciated the welcome from the hotel in the form of drinks and fruit sent up to our rooms. The exclusive golden Himalayan Salt Cabin, which features a relaxation area with lounge chairs, soothes respiratory and skin conditions with its illuminated iodine-free wall. A great experience. Overall it looked nice and the area was inviting. They also provided nice robes, and toiletries from Aqua de Parma which were really nice. ", "Originally opened in 1932, the five-pearl Excelsior Hotel Gallia has an ornate, Belle Epoque exterior and an updated, glitzy interior redesigned by architect Marco Piva. Our sustainability plan aims to reduce energy and water usage, and prevent their waste with no impact on our service and guest experience. I had read that a car form the hotel can take you to and from the area (it's about a 7 minute cab ride). I am extremely sorry about your unpleasant and such disappointing experience you have gone through at our hotel. Couples in particular like the location they rated it 8.9 for a two-person trip. Kind regards, Gianrico Esposito General Manager, Underwhelming, needs improvement, but has potential, I am breaking this into sections to give a fully detailed, honest and useful review of the Excelsior Hotel Gallia, a Luxury Collection Hotel Milan. All rights reserved. I love everything about this company. Dear Guest, As a back up we tried to get drinks at the downstairs bar, but that was apparently also fully reserved (though we didnt see anyone sitting). I like the place , its really 5 star hotel but something need to improve. 0.1 miles from Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan Free Wifi Restaurant 2022 Hilton Milan View Hotel 3,583 reviews 0.1 miles from Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan Restaurant Room service Special offer Visit hotel website Breakfast included 2022 UNAHOTELS Century Milano View Hotel 1,685 reviews Rooms feature simple, elegant decor in muted tones of tan, brown, black and white. Some of the more popular amenities offered include an indoor pool, a rooftop bar, and free wifi. The pool area is not well kept, with broken spa jets and a dirty floor. I want to write positive things about this hotel; but beyond the breakfast and the iconic historical hotel there is little to rave about here. There are more repeat guests here than most other properties. Business travelers can utilize the large amount of meeting space too. booked 2 guest rooms, though I had only booked 1 for myself and my fianc staying together. 1692140,1696800|3,1680920|1,1694800|4,1696640,1699500,1696860,1698020,1700010,1687140,1700010|2,1694800,1694800|1,1696800,1698020|1,1698510|2,1680920,1700010|4,1698510, Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan (Hotel) (Italy) Deals, Personal or sensitive info (e.g. Hotels near Phoenix Sky Harbor International Airport. Ideally, we'd publish every review we get, positive and negative. The email never came. Dear 'JLRJRGJLGJRG' Thank you very much for taking time to share with us your kind review. Compare prices of 998 hotels in Mesa on KAYAK now. They have literally thought of everything. everything almost.. very nice decorated and nice rooms. There was a problem loading the reviews. Elegant, whimsical rooms and public spaces are designed with a fairytale theme -- think blue ombre paint, shiny curtains, and a heavy hand with floral wall stencils. room was exceptionally clean. It has been a pleasure to have you as our Guests, we are happy that you have thoroughly enjoyed your stay and we hope to have the opportunity to welcoming you back in the near future. Dear 'leeannf621' Thank you very much for your kind review. the hotel restaurant in, Approximate prices in IDR for a 1-night stay. There are five interconnecting rooms on each floor, and babysitting services can be organised. For pampering, the Shiseido Spa has massages, a hot tub, a barber, a manicurist, and plenty of other treatments and services. Integrating cutting-edge technology, alongside a cultivated color palette, crafted leather furniture and clever, architectural lighting, the luxury hotel rooms all boast glamorous and seductive living. For travelers who want to work out or relax, there's a 24-hour gym, an indoor pool, and a spa. Kind regards, Gianrico Esposito General Manager. In hindsight I am happy our treatment wasnt at Gallia but instead at the Four Seasons. Our hotel is the proud recipient of several prestigious awards. When booking more than 9 rooms, different policies and additional supplements may apply. Which popular attractions are close to Excelsior Hotel Gallia, a Luxury Collection Hotel, Milan? It has been a pleasure to have you as our Guests in the occasion of your anniversary and we hope to have the opportunity to welcoming you back next time you visit Milan. We love eating at Panera bread and at San tan village. Our collection of two- and three-bedroom suites provides maximum comfort for families or groups seeking both proximity and privacy. My only issue with the hotel is the shuttle service it provides to the Duomo area. No front office no manager nothing Obviously will not recommend, Dear Mr. Louis L Thank you very much for taking time to share with us your feedback. We recommend calling ahead to confirm details. Want a great night's sleep? When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. The Spa features six individual treatment roomsincluding the exclusive Private Spa Suitethat embody the essential philosophy of Shiseido. Hotel in Gilbert. In contrast the Four Seasons spa is open 9am-9pm, well staffed and immaculately clean/comfortable. Perfectly spotted at Milano Centrale the Excelsior Gallia delivers! It is great to read that the warm and friendly service extended by our colleagues made you feel welcome and we hope to have the opportunity to welcoming you back in the near future. If you buy something through our links, Oyster may earn an affiliate commission. The spa facilities at Excelsior Gallia include a sauna, steam room, relaxation area, a pool and a jacuzzi that is only open 11am-7pm Italian standard time, so communicating from the US to the spa isnt the easiest task. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. The pros: bed was comfortable, and the view from the small balcony was nice. Get the travel advice you need. After going back and forth with him (and having to show proof of phone records) , and the management at the lobby, the hotel kindly accommodated by booking us a couples massage downtown at the Four Seasons (could only get 530pm and we had to get ourselves downtown, but this was a fair accommodation). Prices are subject to change. Enjoy peace of mind when you book a property with free cancellation and flexible check-in. We stayed in a signature suite but the room lacked the upkeep a hotel of this caliber is expected to have. We pride ourselves on our high quality service, and no request is too big for our colleagues hence it is wonderful to read that our Concierge team managed to secure the 'Last Supper' tickets for you, making your stay experience in Milan this extra special. The feeling is enlivened by carefully curated furnishings made by Italian craftsmen. hot tub was great, but the pool was cloudy and very cool. Enjoy Mediterranean cuisine and happy hour at the two onsite restaurants. This hotel actually reads your requests and then accommodates them. Location was close to family in the area, as well grocery stores and restaurants. Since this was a quick trip of business we didnt have time to really explore, but will be back. Read more about possible travel restrictions before you go. 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